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PI-25-05: Priority Level Assignment Process & Managed Intake and supplemental documents

The Executive Office of Aging & Independence (AGE) is issuing this Program Instruction (PI) to provide Aging Service Access Points (ASAPs) with the requirement of Priority Level assessment thereby establishing standard data entry requirements for new Home Care program consumers at the point of Home Care Program Enrollment following the point of Intake. This PI also establishes the authority to enact a managed intake process at the point determined appropriate by AGE. 

PI-25-05: Priority Level Assignment Process & Managed Intake

Job Aid - Managed Intake Phone (MIP) Screening Tool

Business Rule HC Priority Level Assignment and Managed Intake Tracking

Priority Level and Managed Intake Training for distribution

Managed Intake 7.1.25 FAQs


June 20, 2025

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