The Executive Office of Aging & Independence (AGE) is issuing this Program Instruction (PI) to provide Aging Service Access Points (ASAPs) with the requirement of Priority Level assessment thereby establishing standard data entry requirements for new Home Care program consumers at the point of Home Care Program Enrollment following the point of Intake. This PI also establishes the authority to enact a managed intake process at the point determined appropriate by AGE.
PI-25-05: Priority Level Assignment Process & Managed Intake
Job Aid - Managed Intake Phone (MIP) Screening Tool
Business Rule HC Priority Level Assignment and Managed Intake Tracking
Priority Level and Managed Intake Training for distribution
Managed Intake 7.1.25 FAQs